After submitting the required documents, ARC was prompt in reviewing and processing my claim. I was utterly shocked at how fast my claim was resolved.
It was a fair resolution and glad it was able to be resolved quickly.
Very caring and professional ARC team. My claim was handled flawlessly. It was a pleasure dealing with competent people! Thank you, ARC!
ARC resolved my claim and made things right. Thank you ARC!
Prompt, courteous, fair. Thanks for making this a fairly easy process!
Very quick response
While fairly compensated for the damage this time, please know that this incident was at least the fourth over the last few years. I have had on file a request to not drive down the driveway. The drive is long, not straight and with a lawn on either side that is always wet, soft and easily damaged. Clearly many drivers cannot back up well. Some have chosen to K turn on the lawn. My hope is that the request is honored rather than having to complain and have to fix it again. Endangering the water valve at the street by damaging the protective rock wall and reflector post was a first but can't be allowed to happen.
Thank you for your help.
Their response was as fast as I could get them the information they needed.
Communication was the bare minimum involving this matter. Was not given and option for payment or was told how I was receiving payment. Just told that it had been issued.
Thanks so very much to Alexis who is very professional, very knowledgeable of the claims process, patient, understanding, thoroughly helpful. THANKS VERY MUCH ALEXIS!!!
My claim was handled fast and efficiently. I appreciate everyone moving this along so fast.
I appreciate speaking with the last person I talked to about my claim. They took the time with me. I will say that you could have explained the ARC site better in that I had to create an account to see my claim. This helps. Overall, you all did a good job in getting me resolved in a timely manner.
Alexis was very helpful.
It was so much stuff just for a broken masterlock but I’m so thankful for the outcome
Every step was a great experience
We are satisfied, thank you!
Would have like to be able to actually speak with one of than just using email as a contact, Called multiple times left voicemails and never got a call back.
Thank you so much for your quick attention to this matter. I really appreciate it.
Thanks for your prompt service.