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    The services were very professional and expedited, and we resolved my claim quickly and easy; thank you so very much.

    May 15 2024
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    Thank you for being so thorough

    May 15 2024
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    My claim took over a month to resolve but I am thankful for Amazon’s employees stepping up and resolving my claim.

    May 14 2024
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    Absolutely no problems at all. Thank u

    May 14 2024
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    Satisfied with resolution

    May 14 2024
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    The amount paid was not enough to cover the whole cost

    May 13 2024
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    Thank you for resolving the issue and making things right.

    May 13 2024
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    The process of finding how to submit a claim was a little time-consuming. You may want to make it easier to find the steps on how to set up a claim. However, once the claim was submitted, it was handled well and promptly.

    May 13 2024
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    ARC took care of things promptly once I found out how to file a claim. It was disappointing that the local Amazon supervisors didn't contact me after the event and guide me to the process. This especially since I had assisted this same van out of both mine and my neighbor's ditches on this same day saving Amazon 2 tow bills and valuable time. Regardless, once in contact with ARC things were quickly settled.

    May 11 2024
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    Everything was done on a chat very confusing getting to that point. After that it was fine except couldn’t talk to a person.

    May 11 2024
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    We would rather have not been in this situation, but it is what it is. All in all, we are satisfied.

    May 10 2024
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    We wanted someone to come clean up the mess is all we ever wanted and that never happened or was never addressed. I got the funds for the barrel but never had anyone address the clean up. My husband has a spinal injury and I have a bad back this should have been the priority not paying for the barrels

    May 10 2024
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    Everyone was helpful! Forms were easy to fill out. RALPH from WNY4 was very helpful to get this resolved.

    May 10 2024
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    We have always used Amazon and will continue to do so. We appreciate the efficient manner in which this problem was handled. Thank you.

    May 10 2024
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    Muchas gracias por resolver mi caso espero ver el cheque pronto

    May 10 2024
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    The process was simple and everyone was very helpful and professional. Thank you

    May 10 2024
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    Thank you for my claim. It took some time to find the right department to talk to, but he handled it professionally.

    May 10 2024
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    I was very satisfied with the responsiveness of ARC.

    May 09 2024
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    A lot of back & forth for weeks, re- requesting the same info and pictures multiple times.

    May 08 2024
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    They responded very quickly, and we came to an agreement. Very few companies have the type of quick and efficient response that this company had to the damage that their driver caused.

    May 08 2024