ARC reviews
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thank you for your prompt and courteous service!
Jul 22 2024
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Despite the damage to my property, I am extremely pleased with the swift response from ARC. Thank you.
Jul 22 2024
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Great experience and resolved quickly.
Jul 22 2024
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We were obviously upset with the damage, but ARC followed up promptly and after we sent all the information requested. We received a check about a week later. We are 100% satisfied that it was straight forward and easy to resolve.
Jul 22 2024
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Everything was handled better than I expected. I initially reached out to just make Amazon aware of the issue I had with the driver and my driveway. I did not expect to be compensated at all. I just hope that this issue went further up the ladder to the transportation dept. So Amazon drivers don't back up in people's driveways anymore. There's no need to be going on driveways that are no longer than 15 feet to the house.
Jul 19 2024
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Addressed our issue quicky and resolved in a timely fashion. Great job!
Jul 18 2024
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Thank you.
Jul 18 2024
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I had a horrible experience with Reeves delivery while the driver worked for. They rarely returned calls, dragged out the claim for almost 5 months before they told me to contact ARC!! Thankyou for handling this so promptly!
Jul 18 2024
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Everyone I talked to was polite and helpful. There was a little bit of confusion at one point because I had two very similar claims and had accidentally loaded the wrong pictures to one of the claims. However, this was resolved quickly and professionally with the minimum of fuss. The estimator sent out on Amazon's behalf was also very professional and friendly. I hope to never have to file a claim again, but if I need to I know it won't be a giant headache.
Jul 17 2024
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Thank you
Jul 17 2024
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Took me 5 different tries to even cash the check.
Jul 17 2024
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My experience was exceptional. Everything was handled promptly and quickly. Excellent service. Thank you
Jul 16 2024
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Everything was handled professionally and very quickly.
Jul 15 2024
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Good work
Jul 15 2024
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I didn’t initially understand how to submit additional information/attachments and that they should be submitted individually, instead adding all before hitting submit. Once I figured that out, the process was simple, although I had already submitted everything to Amazon twice.
Jul 15 2024
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Great!!
Jul 14 2024
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Very surprised they handled my claim quickly.
Jul 13 2024
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Thank you so much
Jul 13 2024
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I was pleasantly surprised how quickly and easily my claim was approved and how quickly I was issued the check for the damage done.
Jul 12 2024
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It was a little tricky when uploading the image and video, but it was smooth and prompt process overall.
Jul 12 2024
