I am very happy that ARC Claims handled my claim promptly, with no hassle. Thank you for your help. I think I should have compensation from Amazon due to the lost of property done my Prime, for my lost of sleep, feeling stressful and the time running around to get the damage estimate. Anyhow, thank you for your help.
Really great service and the agent is very responsive.
Thank you again. The only thing I would improve upon is the number of people one must speak with to resolve the claim. I cannot recall the exact number but I recall providing all of the relevant info and picture, and then I would be transferred multiple times to different people asking for the same info. Other than that, I very much appreciate your assistance resolving this. -Chris
this is the second time an Amazon driver has taken out the fence. Maybe you can make the drivers watch where they are going. You guys were great.
Satisfied
Prompt, fair, and efficient.
Very Very Impressed.
They replaced the Door with the exact one quoted, very pleased with the result. Thank you
Our issue was addressed and solved quickly.
Excellent service. They handled my claim promptly and gave me clear instructions the whole way. Thank you.
The claim amount was not discussed or explained. The amount will cover the cost to replace our basketball set, however we will be required to pay additional money to have someone remove old pole and concrete in a new one when purchased.
Thank you for your time and consideration for this claim.
Very responsive to our claim without contentious debate. Prompt payment.
Pleased with the quick response the issue was addressed and resolved
Very prompt response and issue was resolved efficiently. 5 stars for sure!!!
Very easy to work with and quickly got the issue resolved!!
There seemed to be some confusion about receiving my Ring doorbell video, had to submit numerous times and make several calls.
Thus was taken care of well, I received the check quickly. Thank you!
Prompt and fairly treated. Thank you
Very happy that a response to my claim was undertaken but when I gave an approximation of the cost (which I was low) your company made a lower adjustment. So while the repair figure was not what I wanted nor what it cost I am appreciative of the follow up. So thank you, Ken R. Swenson