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    Easy to submit the claim and they were prompt in responding and corrected the situation.

    Jul 04 2024
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    Very efficient and compassionate about taking care of me.

    Jul 04 2024
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    Very quick and easy process and resolution

    Jul 04 2024
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    I was very impressed how my claim was handled and resolved in a timely manner.

    Jul 03 2024
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    Thank you!

    Jul 03 2024
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    I was initially offered claim for lunar lights, but located electrical and electrician to install replacement driveway light

    Jul 03 2024
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    Thank you for your prompt resolution. Greg

    Jul 03 2024
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    Thank you for your help and service

    Jul 02 2024
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    I hope the driver was counseled.

    Jul 02 2024
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    Although there was some back and forth to begin with (negotiating), my overall experience with ARC was positive. I am very happy with the outcome.

    Jul 02 2024
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    Easy and polite service.

    Jul 02 2024
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    The settlement was insufficient to cover the damages. But I didn’t think I would win so I accepted it.

    Jul 02 2024
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    A driver bumped into my mailbox & pretty well damaged it good. The most frustrating part honestly was that the driver didn’t acknowledge the accident and it was obvious he was on camera even. But once I contacted Amazon they were pretty quick to resolve the issue monetarily. I could easily get someone to slap a new one one up but I did it as inconvenient as it was. Going to Home Depot… mixing up concrete in a wheelbarrow etc. all good tho. Not bad I guess considering I drive a huge truck all day and it’s tough to keep from bumping into things. But however I’d never drive away from leaving a note or something to notify the homeowner.

    Jul 02 2024
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    I appreciated real customer service!

    Jul 01 2024
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    Everything during my interaction with ARC was well communicated and also completed in a timely manner.

    Jul 01 2024
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    A pleasure to deal with your claims personnel. Thank you

    Jun 28 2024
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    Thank you!

    Jun 28 2024
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    Very fast response and resolution.

    Jun 28 2024
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    N/A

    Jun 28 2024
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    Thank you! The process was quick, and it was easy to fill out and upload docs to the form. I’m so appreciative of the speed with which the claim was settled, and I’m impressed too with you staying on top of it and even reaching out to make sure I got the form submitted.

    Jun 27 2024