Issue was resolved in a timely manner. Customer service was great .
Aug 29 2023
Tell your drivers to SLOW DOWN
Aug 29 2023
Excellent and quick service. Very satisfied.
Aug 29 2023
My head is still spinning because of how fast my claim was completed. To receive payment in a matter of hours is unheard of. I am so thankful that for once I did not get the runaround. I am almost speechless. I do owe a big thanks and many many kudos to my case manager for understanding my frustration and my agitation with her ability to talk me down and explain things to me.
Aug 28 2023
I’m just disappointed I had to file a claim in the first place due to a careless driver who didn’t follow delivery directions.
Aug 28 2023
I was pleased with the professional and kind response. I also am very pleased with the very timely decision and claim payment which I expect soon. Thank you!
Aug 28 2023
Thank you
Aug 28 2023
There was a problem with the claims submission page, and I was unable to use the portal provided. However, I was advised promptly to resubmit the claim documentation and pictures via regular email. That took a few days, but it worked. I have deposited the check and made an appointment for the fence to be repaired shortly. Thank you, Stanley G. Miguel, Ph.D.
Aug 28 2023
Fair and understanding contact and settlement Thank you
Aug 28 2023
I was very upset when the damage was done to my property, and equally upset that I now had to file a report, but Amazon made it so easy. They instantly accepted the blame for the accident and then rectified the situation. They made what I thought was going to be messy, very simple. Thank you again Amazon! Very sincerely, Gary Lovgren