This entire process was surprisingly simple and fast.
Mar 11 2024
Very cooperative and fair
Mar 11 2024
In the future I think it would be better if you are mailing checks you should do so via fed ex with tracking. I received the followup email on 2/28/24 and as of today 3/11/24 I have not received the check. I'm assuming the 28th was when the check was mailed but once a check is mailed it shouldnt take this long for it to be received unless it wasn't mailed on the 28th. It would have been nice to have been given an actual date the check was mailed and even put the address it was mailed to for verification purposes. If the check is not received by 3/15/24 I will have to followup again.
Mar 10 2024
Will the payment be sent electronically or via email?
Mar 09 2024
I only wish I had received more of a settlement
Mar 09 2024
My main problem was the fact that I was asked to do the claim form twice. Once by Amazon, and then all over again, by ARC. I had already submitted and filled out everything once and it should have been sufficient. I didn't like having to do it twice.
Mar 09 2024
My claim agent was very kind and understanding. She tried very hard to resolve the situation.
Mar 09 2024
I was very surprised at how quickly this was solved. thanks
Mar 08 2024
Very attentive. Difficult to find out where to address our damage though. Thorough. Emails returned promptly. Thank you. Very professional
Mar 08 2024
Workers were very respectful and understanding of the issue(s). Resolved very promptly.