ADDENDUM to previous responses: I just received in the mail TODAY (08-17-2023) the Check; as promised! ~ Much THANKS!!
Aug 17 2023
Helpful customer service
Aug 17 2023
Politeness was great and prompt resolution. Only it was initially hard to contact a person.
Aug 17 2023
as with all matters and customer service at amazon - amazing, prompt, fair, and without a question the best customer service out there. thank you for handling this unfortunate incident so beautifully, it took all the stress away knowing i would not need to fight for what was right and fair - you just did it! thank you again! tonia
Aug 17 2023
Above and beyond service. Thank you for your prompt, professional assistance.
Aug 17 2023
Good communications ...in the form of e-mails.
Aug 17 2023
Great customer service. Very responsive. Great help
Aug 17 2023
Thank you.
Aug 17 2023
I received the claim check and as alway Amazon has resolved any issues over the years. Amazon remains my Prime site to shop.
Aug 17 2023
The inconvenience the delivery driver caused by hitting my vehicle was unacceptable. Trying to find a way back and for to work and to the car dealership was a serious problem. I still have to schedule the truck for repairs after the check arrives. Driver did not stop after he hit my vehicle and someone had to chase him down just to take a picture of the delivery van license plate and rear of the vehicle. Also it was difficult to find the right phone number to call Amazon. A phone number should be posted on all of your delivery vehicles to report issues such as what I went through. Cameras should be installed in each delivery vehicle to monitor the action of the delivery drivers. Warm regards, Kenneth Adams