Claim was handled well, but the estimate to repair the yard was much too low. There is no landscaper who will take the time to repair the yard for less than $200.
Apr 14 2023
To be honest, I wasn’t quite sure what to expect, however, I was very pleased with the communication and the promptness and which this matter was handled. I am very impressed.
Apr 14 2023
It is most upsetting to have an incident occur, which requires filing a claim. However, working with you when this happened to me was an easy and straightforward process. I had a very quick response, professional and timely communication and the entire matter-including hearing that my check was in the mail today - all happened in a week. I am so grateful for your service. Thank you!
Apr 14 2023
Very happy with how easy Amazon made the process of submitting a claim and that they were willing to make it right. I have used Amazon a long time and am pleased with how the company handled my situation. With all of the negative press, I was worried I wouldn’t be listened to or brushed off and denied. This experience paints the company in my eyes as fair, reasonable, and cooperative.
Apr 14 2023
Thank you for bringing resolution to the issue so quickly. We are grateful!
Apr 14 2023
I would imagine your busy busy because the driver and even route managers do not care Policy stay off grass Lamont says the operation manager and laughs. Also Alina you could of called me the e check is a good idea. Well thanks anyways. I negotiate the countryside grass to come down in price Amazon stay off my property you have caused me to quite Amazon and I miss them. Bye thank you
Apr 13 2023
The end result was satisfactory and I received a claim check for the damages done to my property. There was a little frustration along the way as I was repeatedly asked to submit evidence of the damage. That being said, I appreciate your responsiveness to my complaint, and I’m satisfied with the outcome. Thank you.
Apr 13 2023
Very quick, efficient and friendly service.
Apr 12 2023
Excellent Customer Service and Claims did an excellent job and did not give a runaround.
Apr 12 2023
Took several weeks for claim to be initially acknowledged.