I think there needs to be a better protocol from Amazon drivers where they could provide you the correct information on who to get in touch with to be able to file a claim.
Jun 10 2022
ARC made a unpleasant experience w Amazon less painful.........Thank you so much for handling my claim so efficiently, much appreciated)
Jun 09 2022
no issues
Jun 09 2022
Thank you
Jun 08 2022
ARC, for my experience, did an excellent job in mediating and providing a resolve to my claim against AMZN. Thank you.
Jun 08 2022
Thank you for your understanding and decision to take responsibility. I really hope your driver was spoken too so as to learn and be better.
Jun 08 2022
I was always in great communication with ARC from the start with explanatory responses that were easy to comprehend and follow. Thanks again for everything, Warren Sylvester
Jun 08 2022
I had to call several times to get updates. The notes left were different than what customer service reps were explaining as to how the process was transpiring. My adjuster was never responsive nor did she ever do any follow-up or updating. To be honest she never contacted me once. When I called the main line and got her accidentally she really had no idea about the notes that the appraiser left. No thanks to her everything was processed and completed. Not pleased with my assigned adjusters performance.
Jun 08 2022
I appreciate your quick attention to this matter. I hope the Amazon drivers are now trained to not use driveways as a turnaround.
Jun 08 2022
I appreciate Amazon taking ownership of the damages and listening to us so we can get the issue resolved via Arc.