• star
  • star
  • star
  • star
  • star

Great customer service. Even got a call to let me know check was on its way.

Jun 14 2024

  • star
  • star
  • star
  • star

I was not happy with the company who hit my mailbox who was contracted by Amazon or by Amazon as they didn’t even tell me what to expect or apologize but the insurance company was polite, professional and responsive.

Jun 13 2024

  • star
  • star
  • star
  • star
  • star

Only issue was having to submit documentation 3 times - twice to Amazon and once to ARC

Jun 13 2024

  • star
  • star
  • star
  • star
  • star

I am extremely impressed with how quickly and professionally this issue was resolved. If only resolving driver issues was as easy ........

Jun 13 2024

  • star
  • star
  • star
  • star

Claim rep was very responsive

Jun 12 2024

  • star
  • star
  • star
  • star

When I went to Amazon office at 3333 Piedmont Road NE Atlanta GA No one would help me

Jun 12 2024

  • star
  • star
  • star
  • star
  • star

I received outstanding customer service regarding my claim.

Jun 12 2024

  • star
  • star
  • star
  • star

Claim was handled fine , just wish I didn't have to go through this at all.

Jun 12 2024

  • star
  • star
  • star
  • star

I didn’t receive the amount of compensation I requested, but after a review the amount was raised to something closer to offset damages which I appreciated.

Jun 12 2024

  • star
  • star
  • star
  • star

The reason for the less than "strongly agree" on question 2, is that there was some difficulty with my claims representative accessing my photos when I uploaded them into the claims application and through email. However, after I sent them in a text message, the claim was processed quickly and I received the check promptly.

Jun 11 2024