I called Amazon customer service. Once they understood it was a personal property claim they transferred me to the correct department. Misty did a wonderful job handling my claim and it was promptly taken care of. Thank you so much for your help.
Jun 17 2024
Your staff was great, but I disagree with the amount. I had to get someone to do the work and I can't physically do it. Disappointed that as a homeowner, your company's driver destroyed my property, and I, as a homeowner and a disabled veteran, can't get them to fix it right, and I have to find crap help to do mid-grade work.
Jun 17 2024
The rep was very helpful.
Jun 15 2024
Great customer service. Even got a call to let me know check was on its way.
Jun 14 2024
I was not happy with the company who hit my mailbox who was contracted by Amazon or by Amazon as they didn’t even tell me what to expect or apologize but the insurance company was polite, professional and responsive.
Jun 13 2024
Only issue was having to submit documentation 3 times - twice to Amazon and once to ARC
Jun 13 2024
I am extremely impressed with how quickly and professionally this issue was resolved. If only resolving driver issues was as easy ........
Jun 13 2024
Claim rep was very responsive
Jun 12 2024
When I went to Amazon office at 3333 Piedmont Road NE Atlanta GA No one would help me
Jun 12 2024
I received outstanding customer service regarding my claim.