I am happy with the service and I am glad I didn't have to split the cost this time. I appreciate you guys understanding my situation. You have always worked with me and I appreciate that.
Feb 22 2023
quick and the agent was clear
Feb 21 2023
I am happy with the way my claim was processed and resolved.
Feb 20 2023
I was asked for the same pictures numerous times, otherwise the issue was resolved and we are happy with the outcome.
Feb 20 2023
Once the investigation was done the resolution was quick.
Feb 20 2023
Everything went well, it just took longer than expected
Feb 20 2023
Thank you.
Feb 19 2023
Good communication
Feb 19 2023
my biggest problem was with Amazon claims not ARC. Once I got to the claim form and ARC everything went smooth. The lady from Amazon was hard to understand. I had a lot of trouble with her. Called back a third time and got some guy who called himself Ronald. He helped me get to the ARC sight. Tell Amazon to get people who speak clear English. Sorry but its true.
Feb 19 2023
It took a little while for my initial inquiry to make it to the right folks, and it felt like I received the run around. Once I made it to the right team everything was handled effectively, swiftly, and I was regularly communicated with.