To whom it may concern, I would just like to thank the person that looked into my claim and investigated the unfortunate situation. My claim was legit and I was not nor would try to make up a false story or claim. The Amazon driver did in fact back up into my mailbox. If anything, the driver should have notified my immediately or upon returning to the distribution center in Euclid Ohio, the driver should have notified a supervisor and the Amazon Van should have been checked for the new damage of the broken taillight. So I say, thank you to the person that believed my story and pictures I sent you as evidence. I was only asking for a new mailbox and not an entire new post. I thank you for making things right and doing the right thing, it is much appreciated. Thank you for your time Christopher Cimperman Retired Law Enforcement 31 years And still currently a working Firefighter/EMT going on 38 years this year. Thank you
Feb 19 2023
I appreciate the assistance I received from Amazon Customer Service who got me in touch with ARC. I appreciate the professional assistance I received from the ARC contact person. I appreciate the way the claim was handled. Thank You
Feb 19 2023
Claim handled quickly without issue. Thanks.
Feb 18 2023
Above assumes that the check will arrive!
Feb 18 2023
I still have not received my payment or a response. I called and sent an email on 2/6/23 and still no one has responded. This is poor customer service. Our son’s basketball hoop was broken during an Amazon delivery almost 2 months ago. He has not been able to practice at home since.
Feb 18 2023
Thank you and unfortunate that this incident happened
Feb 18 2023
Surprisingly quick & efficient handling & reimbursement of my claim for property damage. Very satisfied.
Feb 18 2023
Thank you!
Feb 18 2023
Good
Feb 17 2023
I appreciate that I was contacted promptly once I had contact with a rep, and that I was e-mailed continually afterwards.