Everyone was extremely nice and helpful. Including the driver who caused the issue.
Feb 09 2023
Very good customer service. Made the needs known, so i could respond & reply. Thanks for your prompt handling. Monika was wonderful
Feb 09 2023
It was difficult to find how to begin claim process through Amazon. After I was able to speak to representative, the process was straight forward and fast. Thank you.
Feb 09 2023
Great service.
Feb 09 2023
Thank you for you time. Please advise when payment will be sent
Feb 09 2023
Quick handling and professional servic.
Feb 09 2023
No issues. A quick response and resolution.
Feb 08 2023
Thank You
Feb 08 2023
Thank you for reimbursing me for the cost of repair to my mailbox. The driver hit it and took off and my husband saw him and called him back when he went to neighbors house. The driver said he put in a claim and he never did. For future, the drivers should take pictures of damage and send it promptly. My husband was able to fix the mailbox, however we never took photos or kept receipts, however the claim dept. was still able to justify this issue. Thank you.
Feb 08 2023
My 1st attempt to open a claim resulted in no one handling - no follow up. A 2nd phone call and a nice gal named Cynthia started the claim process - from that point forward everything was handled appropriately.