The only question I have is that I was not informed how I would receive the check or where it was sent. Thank you.
Jan 14 2023
All in all it worked out the way I think it should have. Not just the money but to be respectful of someone's property.
Jan 14 2023
There was a considerable period of non-communication on this claim. However once I enquired the claim was resolved very quickly.
Jan 14 2023
Other than the initial claim filing emails not getting through hotmail/microsoft mail, requiring use of a different email address, the process and claim website was very usable and the claim was handled promptly. Thank you.
Jan 14 2023
Took customer service a week to get me to proper claims service.
Jan 13 2023
I hate that resolving issues has come down to everything being electronic. Nothing is personal anymore.
Jan 13 2023
Thank you for the fast resolution.
Jan 13 2023
Hopefully I won't have to do this again.
Jan 13 2023
Had an issue with property damage to my property, from first contact with Amazon claims, we had recognize the issue, and resolved in less than five days Wish we didn’t have an issue at all because accidents happen. Amazon took care of the problem.
Jan 13 2023
Thank you for your diligence and professionalism in resolving this claim.