Somewhat on 3 instead of Strongly because about a month went by with no word (I wasn't worried) at which point I pinged the email. I got a reply very quickly after that and the claim was paid very quickly after that reply.
Feb 28 2024
Not a big issue, but the portal interface I initially used to file the claim could be improved/updated.
Feb 27 2024
Thank you for being responsible for this damage and respecting my property.
Feb 27 2024
Satisfied customer!!! Great customer service care
Feb 27 2024
Although there was some time between my first contact and the resolution, it was mostly because I missed the return call. After I was able to reconnect, my claim was resolved quickly.
Feb 27 2024
There was one gentleman that i first spoke with when I called Amazon I don’t remember his name but he was not very helpful and he kept telling me to call back, he kept asking the same questions over and over.
Feb 27 2024
Thank you
Feb 27 2024
Easy and great turn around with communication and payment. Pleasantly surprised with the ease of the process. Thank you!
Feb 27 2024
There needs to be an easier way to find where to file a claim on Amazon. It took me in several circles that never needed to happen. Received payment very quickly.
Feb 27 2024
Thank you for the great service to address my concerns!