Thank you for your prompt response to claim
Dec 29 2023
The claim was resolved effectively. The process was fast, and the funds were received in a timely manner.
Dec 29 2023
Prompt responses and easy to work with. Highly impressed!
Dec 29 2023
The claim was over your driver creating a huge divest in my yard. The driver refused to give his name, phone number to call and was very defensive.
Dec 29 2023
The process was very efficient and handled well.
Dec 29 2023
Was pleasantly surprised at the customer service. It was excellent which is very unusual with large corporations. While not pleased with damage incurred, could not be happier with the resolution. Thank you Amazon!
Dec 29 2023
My claim required some additional explanation and for a claims adjuster to view the property, which is why I didn't strongly agree to the promptness of the resolution. However, all my interactions were pleasant, and overall I am very pleased with how things were handled and how quickly the check arrived given the circumstances.
Dec 29 2023
We found Amazon's claims processing to be in-line with our longstanding expectations for most every aspect of Amazon's business operations - which is to say, world class.
Dec 29 2023
My initial contact with Amazon customer service representatives was unpleasant. Once ARC got involved, everything went smoothly.
Dec 29 2023
I need to add to my claim