Great experience and resolved quickly.
Jul 22 2024
We were obviously upset with the damage, but ARC followed up promptly and after we sent all the information requested. We received a check about a week later. We are 100% satisfied that it was straight forward and easy to resolve.
Jul 22 2024
Everything was handled better than I expected. I initially reached out to just make Amazon aware of the issue I had with the driver and my driveway. I did not expect to be compensated at all. I just hope that this issue went further up the ladder to the transportation dept. So Amazon drivers don't back up in people's driveways anymore. There's no need to be going on driveways that are no longer than 15 feet to the house.
Jul 19 2024
Addressed our issue quicky and resolved in a timely fashion. Great job!
Jul 18 2024
Thank you.
Jul 18 2024
I had a horrible experience with Reeves delivery while the driver worked for. They rarely returned calls, dragged out the claim for almost 5 months before they told me to contact ARC!! Thankyou for handling this so promptly!
Jul 18 2024
Everyone I talked to was polite and helpful. There was a little bit of confusion at one point because I had two very similar claims and had accidentally loaded the wrong pictures to one of the claims. However, this was resolved quickly and professionally with the minimum of fuss. The estimator sent out on Amazon's behalf was also very professional and friendly. I hope to never have to file a claim again, but if I need to I know it won't be a giant headache.
Jul 17 2024
Thank you
Jul 17 2024
Took me 5 different tries to even cash the check.
Jul 17 2024
My experience was exceptional. Everything was handled promptly and quickly. Excellent service. Thank you