I must say, when we entered into this mess regarding the property damage(mailbox) from an Amazon delivery vehicle, we didn't think for a minute that it would be resolved this quickly? Ms. Debbie Reams was polite, respectful, considerate and handled this case with true professionalism!
Jul 05 2024
Pretty well done.
Jul 05 2024
I thought this was gonna be a huge hassle and it turned out to be very streamlined, organized, efficient and quick. Thank you.
Jul 05 2024
This was actually the second time I contacted Amazon about the issue since the first time I never received any correspondence after I created a claim. The second person I spoke with said they saw that I had created a complaint and it was submitted but didn't know why nobody responded in the month between. This second claim went quickly and smoothly though, so there's that.
Jul 05 2024
I appreciate the efficiency with how my claim was handled and I think it was fairly resolved
Jul 05 2024
The amount of claim was shy about $30 of witch i paid but was happy with reimbursment
Jul 04 2024
Easy to submit the claim and they were prompt in responding and corrected the situation.
Jul 04 2024
Very efficient and compassionate about taking care of me.
Jul 04 2024
Very quick and easy process and resolution
Jul 04 2024
I was very impressed how my claim was handled and resolved in a timely manner.