Thank you. This was our first experience with a damage claim. I appreciate working with your prompt email responses.
Oct 13 2023
Communication was quick and efficient and resolution was quick and simple. Many thanks for the ease of this process
Oct 12 2023
Do not understand why it would take 20 days to get a check.
Oct 12 2023
This entire processes was smooth, and even while dealing with technical difficulties and waiting for our estimate. Everything was explained and communicated every step of the way.
Oct 12 2023
Great service!! I am very satisfied
Oct 12 2023
I was please with the prompt service and resolving this issue! Thanks
Oct 12 2023
Thanks for help. BUT bothered that the neighbor , where amazon delivery was delivered was not able to turn around on delivery property, there is enough space, to head out onto my driveway. I am bothered these amazon trucks back out on my driveway and not sure if amazon is being given accurate instructions for delivery location : n8595 lake shore drive, mike keck, something should done abt that.
Oct 12 2023
Thank you for your speedy turnaround in resolving this claim.
Oct 12 2023
The back and forth with ARC seemed a little strange but overall the communication was prompt and acceptable, and I am thoroughly satisfied with how the matter was resolved. I paid for the damage to be repaired and was reimbursed within the time frame discussed. Thank you!
Oct 12 2023
I Hidden issue with an Amazon driver that walked on my newly sealed driveway and left foot prints on my deck. I did file a complaint. The wait time was very short. I've got several emails back-and-forth to upload documents and photos. I was much surprised how quick they resolved this issue I'm very pleased, they understood exactly what I was talking about and when they saw the pictures, they completely agreed with the damage of the foot prints on the driveway they were very quick on processing a payment how much surprised and very pleased