Thank you for being polite and professional.
Oct 12 2023
Terry was outstanding on my issues And she got everything that I needed done very professionally No red tape!!!
Oct 12 2023
Smooth resolution. Thank you.
Oct 12 2023
The first two people I spoke to did not help me at all. Their English was poor and told me I would get a call from the claims department. This never happened, the third person was very helpful and connecting me with Nicole. She put the claim in and within a couple days it was resolved. I very much appreciate Nicole and that third customer service representative I spoke to. The second person I spoke to referred me back to the same number I was on with her and after hanging up, this was realized -quite frustrating.
Oct 12 2023
Extremely fast and helpful
Oct 12 2023
Appreciated
Oct 12 2023
I turned in a claim for the damage post but not for cost of installation ,won't know til it's done how much guy charges
Oct 12 2023
My claim seems to have been resolved quickly but I still haven’t received the check that was supposed to have been sent almost a week ago.
Oct 11 2023
Immediate response, Claims adjuster was very nice - I heard from him immediately - issue was resolved very fast - I received the check and have scheduled the repair - a great ending to a not great situation ! Thank you !
Oct 11 2023
It started out slow but finished strong. I am pleased with the payout so I can purchase a new bike rack (-: you REALLY need to train your drivers more thoroughly ! I am retired FEdEx and I any employee exited their seat with the engine on, in drive, no brake and went to the cargo area causing an accident, they would be fired that moment. The driver is VERY lucky this happened just an hour before school let out. He could have hit a child !