Did a great job in listening to me and fast response
Sep 24 2023
Claim form had a confusing question. The rep email stated they don’t accept repair quote for property, but form had a question asking for amount of quote for car damage. The form would not let me submit without an amount in that section. I had to email rep and was told to put $0 or tbd, but this did add an extra step do me. Otherwise experience was great
Sep 24 2023
Thank you
Sep 23 2023
The claims process was quick and efficient and resolved my claim to 100% satisfaction. I especially appreciated the frequent emails updating me on the status. I am very favorably impressed by your service.
Sep 23 2023
Thanks for making everything right!
Sep 23 2023
Easy & seamless process.
Sep 23 2023
I appreciate Amazon acting responsibly in this matter.
Sep 23 2023
I was given $25 for a irreplaceable item that the delivery driver stepped on and broke. Did not feel as though they cared or understood how much this item meant to me.
Sep 22 2023
Your form would not accept my e-mail address as legitimate. Yes, the same one from which this reply is coming. However, we were able to work around this and get the claim submitted and resolved. Hate that the incident happened but Thank you much for recognizing and resolving.
Sep 22 2023
Everything worked out as expected with no unnecessary delays.