ARC personnel were courteous and efficient
Sep 22 2023
Very satisfied with how my claim was handled, thank you
Sep 21 2023
None
Sep 21 2023
Great service, Maria and Monika were quick to resolve my claim! Great customer service and follow up throughout.
Sep 21 2023
Thankful for the fast experience I had with the company.
Sep 21 2023
Please note: the claims process is aggressive in that they sent at least one email a day and it was overwhelming. Also, there is an issue with the email sent that closes out a claim that is not filled out promptly: the email was sent that said my claim was closed because I hadn’t yet filled it out. That email said “to reopen, reply to this email with information,” so I filled out ALL the information, spent a lot of time on it, sent the email, and it bounced back as a no-reply email. The actual claims process was quick and simple, but the above were definitely issues I encountered before BEGINNING the process.
Sep 21 2023
I didn't know that I had to reply to the settlement email to receive payment which caused a delay. It would have been better if I had to fill out a form to specify payment.
Sep 21 2023
Prompt replies and results. Thank you.
Sep 21 2023
ARC Customer service responds quickly, and makes the claims process fast and easy.
Sep 21 2023
Very responsive ,fair and easy process