Very fast resolution.
Aug 04 2023
THE issue was completely resolved at this point. thanks.
Aug 04 2023
Communicating was a bit annoying, however the issue was resolved.
Aug 04 2023
The team and process was simple and clear. Communication was clear and next steps were spelled out. Thank you for professionalism and timeliness.
Aug 04 2023
Couldn't ask for better or more prompt response.
Aug 04 2023
As I’ve written previously, my initial attempts to contact Amazon customer service was painstaking and maddening, but once I was able to finally get through to a human who could deal with the problem and situation, the problem was addressed and resolved promptly, ALTHOUGH, there was NEVER any confirmation or recognition by Amazon of any fault or error. From my perspective, I could have invented this entire situation, which I did not, and then what would have happened?
Aug 04 2023
Initially, I had to submit all information to Amazon, and then again to Amazon, and finally, an email with information about ARC came and requested the same information. Once I submitted the same information to ARC, things started moving. I followed the instructions to get an estimate, and the issue was resolved. Much appreciated.
Aug 04 2023
I appreciated the way the issue with my mailbox was handled and resolved in a timely manner. Thank you so much!
Aug 04 2023
My only complaint that I was on hold for over a half hour with amazon before they finally initiates the process.
Aug 04 2023
Quick and professional service