My issue was resolved within the timeframe told to me from the start of the process, however, this was a time sensitive matter and everything was resolved much slower than required. I'm not dissatisfied with the service offered, but do wish there was a way to have expedited the process.
Jul 27 2023
Fastest claim I ever had resolved - everyone we dealt with was professional and helpful. Thank you.
Jul 26 2023
Your promptness in resolving my claim makes it easier to cope with the needed repairs.
Jul 26 2023
Once assigned to ARC my issue was solved
Jul 26 2023
It was very easy to submit a claim and get the matter for our apartment complex resolved. Thank you!
Jul 26 2023
Even though I was just trying to get the Amazon drivers from doing thru my yard in the future I appreciate paying me for my time to repair the yard myself.
Jul 26 2023
I honestly thought this whole experience was going to be timely and a headache. I was wrong. Both of the Amazon reps that helped me were very professional and empathetic. The claim process was easy and resolved quickly.
Jul 26 2023
Thank you so much for taking care of this claim., very helpful and professional to deal with. Thanks again for your support in this matter. Tracy Walsh
Jul 26 2023
The website to submit was hard to use and had difficulty uploading photos/videos. But communication was clear and prompt
Jul 26 2023
My claim was handled promptly and efficiently , thank you !!!! BTW , I still have to look at the damage to the driveway everyday , Amazon drivers must keep you awake at night .