For part of the communication … was done by a I. Hard the go through the motions till reaching a person.
Jun 15 2023
Once I was directed to ARC my claim was handled efficiently. The problem I experienced was front line delivery personnel not knowledgeable of how to handle the process. They indicated they would take care of it but never did. I finally was able to get an Amazon Customer Service Agent to connect me with ARC.
Jun 15 2023
Easy. Professional. Friendly.
Jun 15 2023
Thanks for resolving my issue.
Jun 15 2023
I was quite pleased with the professionalism, and quick response....only complaint was I couldnt send via the form as it kept saying my email wasnt valid, so had to directly email the person with whom I was dealing.
Jun 15 2023
My claim was done quickly and effortles without any issues
Jun 15 2023
A lot of internet red tape but resolved!
Jun 15 2023
Worked with me looked at facts very helpful
Jun 15 2023
The Amazon Customer Service Rep initiated my claim and after submitting the details of the claim to ARC it was resolved to my satisfaction
Jun 15 2023
Excellent claims service. Thank you!