Although I had a problem with the claim forms I called in and was immediately in contact with someone who helped me complete the forms! Thank you for your quick response to this matter!
Jun 22 2023
After getting no response from the local dispatcher, ARC took care of this right away. Thank you.
Jun 22 2023
the ARC website is a little tricky, but I'm just glad the issue was resolved.
Jun 21 2023
great response to my issue and to resolving the problem!
Jun 21 2023
Once I received a correct claim number from Amazon, ARC was great communicating requests and progress of claim.
Jun 21 2023
I appreciate the quick and clear direction on this claim process.
Jun 21 2023
No phone number for communication.
Jun 21 2023
It took a few emails before I could get this resolved but I am satisfied and appreciate this being handled.
Jun 21 2023
It was difficult to fill out the claim form as none of my documents attached properly. Luckily your company quickly noticed and emailed me. Everything else went smooth and prompt. Thank you so much!
Jun 21 2023
Incredibly impressed with how easy and seemless this process was and how quickly you stepped up, accepted responsibility, and made it right immediately. Impressive!