It was difficult to contact Amazon to get to the claim process. But once connected, everything went smoothly.
Jun 23 2023
Awesome job Thsnks!!!
Jun 23 2023
My claim was quickly resolved.
Jun 23 2023
Thank you for the damage cost but, I never included the cost for grass seed.
Jun 23 2023
ARC needs to better coordinate with Amazon Customer Service to provide a seamless process to the claimant. Because of the lack of coordination between the two companies, I was forced to file a claim twice which is a tremendous waste of my time.
Jun 23 2023
Initially, I was told to contact the wrong Debbie, but once I got in touch with Debbie Ream, she was able to resolve my claim in a timely manner and she was a pleasure to deal with.
Jun 22 2023
Thank you!
Jun 22 2023
When a delivery truck spills a potentially hazardous substance in your driveway, how can you be expected to video the incident in progress?
Jun 22 2023
I do appreciate the rapid resolution of my claim. Thank you!
Jun 22 2023
Claims team was very good about responding timely to emails and questions. Thank you.