I was a little taken back that the pictures I sent weren’t good enough. It showed the driver driving over my lawn where he damaged the driveway. It took the video from camera to her this resolved.
Jun 03 2023
Very fast response time and friendly service!
Jun 03 2023
Thank you
Jun 03 2023
I am going to have to replace my mailbox, but the $200 will help with the installation, labor and materials. My experience with customer service/claims was very pleasant. Everything was handled professionally and in a timely manner. Thank you for a great experience.
Jun 03 2023
Thank you for responding to our issue efficiently and respectfully.
Jun 03 2023
The individuals that I have spoken with regarding my claim were nothing short of excellent, they were understanding, efficient and professional, My overall experience was outstanding...Thank You!
Jun 02 2023
I found the claims process to be very responsive.
Jun 01 2023
Monika from your claims management team was wonderful, professional, and timely. She is a credit to your company.
Jun 01 2023
Thank you so much for your fair settlement offer and your quick response in getting this matter resolved.
May 31 2023
The process was fast and efficient. Communication response from the claims dept was always fast. Settlement was also fast. My only suggestion is having the correspondences signed with a name. It was always "claims department" which lacks personalized attention. We all like to know who we are speaking with.