The only issue I had was not being able to upload photos to the claim form.
May 01 2023
The only issue I had was that ARC did not have my phone number on my account and so therefore I was constantly having to follow up with Amazon to get an update and finally got connected with ARC. I think there are many other ways to reach out besides phone and wish someone would have contacted me via email instead of just disregarding my claim because they didn't have my phone number. Once I was in touch with ARC the process was very smooth and quick, which is why I gave it high ratings.
May 01 2023
Thank you!
Apr 30 2023
Thank you
Apr 29 2023
Would have liked the opportunity to speak to a real person but once I followed up with the fact that I was not receiving emails that text messages were saying I received, the process went better. I was on top on this so I feel it went well.
Apr 29 2023
NA
Apr 28 2023
Love how ppl help out so fast and very polite
Apr 28 2023
Excellent service thank you
Apr 28 2023
I don’t remember getting any message that my form was under review (i could be wrong) but is there somewhere on Amazon to see it is being processed? That would be helpful
Apr 28 2023
Thank you.