Great service
Oct 17 2022
The claim form requests a "unit #" which I assume is the number above the license place on the delivery vehicle. Clear explanation of what that number is and where to find it would be helpful.
Oct 16 2022
Thank you to ARC for settling the claim. When will I receive the $600.00?
Oct 16 2022
Thank you so much for resolving this quickly. We really appreciate it!
Oct 16 2022
I haven't had much experience with claims but this one was fast and painless.
Oct 15 2022
Great
Oct 15 2022
We thank you for all of your help in resolving this matter.
Oct 15 2022
Originally I was told I would be contacted. After 3 days I looked up the distribution center where the employee told me he worked but of course no phone numbers listed. I then found the address went to the location and was given the truck company owners name to call. Again several calls before a return call telling me to contact Amazon Customer Service. As soon as I did this it was quick, efficient and I am extremely pleased. I would change the process for future clients to to directly to this customer service verses the run around I got before I was helped!.
Oct 15 2022
Thank you for everything
Oct 15 2022
I am impressed with the honest and responsible way Amazon resolved the issue.