Everything was actually okay except I feel I should have got a little bit more for my time to repair the damage and modify the new box like my old one was
Apr 29 2022
It is regrettable that when purchasing from Amazon, orders over $25 have “free shipping”. Yet when receiving ARC payment am required to pay ~$5.00 for the payment. Just pour business protocol…..
Apr 28 2022
Very efficient
Apr 28 2022
The link were they always have me submit documents, videos, & photos never seems to reach the adjuster so I always end up having to send by email. But the best resolution would be to not have to do claims at all. But I guess that is on Amazon‘s end of things. Other than that it was handled perfectly. Thank you.
Apr 28 2022
I was surprised that I had to describe my problem in two emails, then I was put in touch with a claims adjuster who asked me to fill in the same information online. So having to do it three times was a little tedious. BUT, I'm very pleased at the speed with which it was handled and paid once I filled out the online form. Thank you!
Apr 28 2022
I really appreciated the respect I was given. I deal with customers daily-it can be rough at times. Thank you for helping me & doing the right thing
Apr 28 2022
Claim was handled very quickly with no hassle. Thanks!
Apr 28 2022
I would have preferred to have an adjuster come and see the damage and work involved or speak to someone on the phone.
Apr 28 2022
I am very satisfied
Apr 28 2022
Well done! Thank you!