Everyone was knowledgable, efficient and friendly. Thank you
Apr 16 2022
Thank you
Apr 16 2022
Just have not seen echeck...how would it show.
Apr 16 2022
I am not a fan of automated systems, but my overall experience with ARC was great. It was efficient and effective.
Apr 15 2022
I should be compensated more for my Inconvenience being without my car for 4 days due to repairs, such as an offer to pay for a rental car.
Apr 15 2022
Thank you for making this as simple as possible.
Apr 14 2022
initial response to claim submittal was timely and in a courteous manner my only problem with the final reconciliation was the length of time from the supposed issuance / mailing of the paper check. Amazon correspondence stated check was issued/mailed 3/24/2022 via USPS. I did not receive the check until 4/14/2022 (or 22 days after it was supposedly mailed) due to the long period (over 3 weeks) that it took for the check to arrive, I reached out to contact Amazon three times via e-mail to request an update. I never received a reply to any of my three inquiries which were sent which made me think that my correspondences were not being read thus the need to re-send. same. A simple reply to the 1st inquiry stating that the check was issued on date provided and to wait one additional week before contacting Amazon again would have sufficed. I have never waited over 2 weeks for anything sent by USPS, let alone 3 weeks + thank you
Apr 14 2022
My claim was handled in a prompt and professional matter. Thank you.
Apr 14 2022
My claim was handled very well and the communication was above what I expected!
Apr 13 2022
Amazon was very professional and helpful in resolving this issue. They were very fair in resolving the matter. I think you guys were very fair.