Excellent response and resolution
Apr 04 2021
Issue was handled quickly and efficiently. Very happy with the claim process
Mar 31 2021
Thank you for the professional and expeditious follow through on my claim!
Mar 29 2021
Prompt and efficient customer service. My confidence and trust with Amazon remains exceptional.
Mar 29 2021
The fact that this is an ongoing issue with Amazon is extremely frustrating. To say that I am aggravated Is an understatement and unfortunately Nicole from your company took the brunt of my frustration. She remained professional and helpful throughout and is truly an asset to your company. Thank you. Sincerely, Bonnie Kennedy
Mar 29 2021
Thank you for taking my concern seriously and giving me the respect I felt due
Mar 29 2021
Exceeded expectations.
Mar 25 2021
The check is with Deluxe they informed me I must contact you to send it in the mail. I cannot print out or download. It is more probably from my mistake. As I explained my Senior status has hampered my resolution also included. Awaiting a response from Claims to send in the mail to home address. Thank you.
Mar 25 2021
Great service love to see approvement
Mar 23 2021
By having email exchanges, it was easy to keep up with the steps in the process. A few of the emails confirmed receiving an attachment to my email, and gave me a timeline for when I would hear back from an ARC rep and that was met and appreciated. The people I exchanged emails with and spoke to on the phone were respectful of my time and concerns and addressed my questions. Thank you!