Some parts of the claim form are a little confusing, but I was able to figure it out.
Mar 15 2021
I was very pleased and thankful that the agent was able to understand the urgency of my situation and handled the case in punctual manner.
Mar 15 2021
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Mar 15 2021
There was a definite communication gap during the entire process. Miss Mariella Montano never responded to any correspondence. However, when Miss Abbey took over for Miss Montano the entire process was efficient and was handled extremely well. Please thank her again for me.
Mar 15 2021
They didn’t give what I wanted in the quote! They make up there own pricing!
Mar 14 2021
My claim representative was efficient and understanding. She went above and beyond to help me. I never felt like I was just another case, nor did I feel like the process was hurried to get to the next phone call. She took as much time as needed to give the matter the attention needed. I would clone her and send them to Comcast and T-Mobile! The entire process from call to compensation was much faster than I expected.
Mar 14 2021
A+ service all around, thank you for all of your help!
Mar 13 2021
Thanks for all the help and how quickly it was resolved. Being older, I did struggle with trying to upload items to the claim form. I ended up sending it to the contact person assigned to my claim. Thanks again for all ur help.
Mar 12 2021
The electronic claim form was difficult to navigate. Your staff was very polite and helpful.
Mar 12 2021
I appreciate how my claim was handled promptly and professional. Thank you.