The way the settlement check was issued online was very easy and effective.
Mar 11 2021
Appreciated the response regarding the claim and very satisfied with the outcome. Just had to check on status once since I hadn’t heard any updates within the timeframe given but overall the process wasn’t difficult to experience. The representatives were all very helpful. Thank you.
Mar 11 2021
With the exception of having to make the claim in the first place, it was a pleasant experience. Thank you for making us whole again.
Mar 11 2021
Thank you.
Mar 11 2021
Amazon has the best customer service hands down. The call back feature is excellent. This is the first claim I've made and it was very fast and efficient
Mar 10 2021
I requested 150 and I was issued 100
Mar 10 2021
EXCELLENT in every aspect!!!
Mar 10 2021
Each of the women I spoke to during the process was efficient and understanding and made it a much easier process than I had anticipated. They followed up, they clarified when it came to payment options and did so with kindness.
Mar 10 2021
Damage was done to exterior property structure. Materials are no longer produced to match, so the whole thing has to be rebuilt. They kept asking for proof that the materials are no longer produced. How do you provide proof a thing does NOT exist? Very irritating.
Mar 10 2021
Lack of timely communication by my Amazon claim person was very disappointing.