It took awhile to get everything figured out but everything turned out exactly as it should have. Thank you for doing your part.
Mar 18 2021
Very courteous on the phone and via email; claim settled very quickly.
Mar 18 2021
Amazon was great! They stayed in constant communication with me while we were setteling this issue.
Mar 17 2021
Thank you
Mar 17 2021
Thank u
Mar 16 2021
Although this took over a year to be resolved, due to probably many factors, after contacting ARC again recently, regarding this claim, it was handled promptly and resolved which was GREATLY appreciated. Thank you
Mar 16 2021
My small claim involving an Amazon Prime driver pulling into my driveway and damaging property including my Private Drive sign. He made his delivery to the neighbor but didn't even stop to acknowledge the damage he caused. My security system caught the incident and after submitting a copy of the video, Amazon settled amicably. I'm pleasantly surprised.
Mar 16 2021
Very process and the issue was easily resolved
Mar 16 2021
The claim form was generally easy to work with when I started it, but then tried to upload my damage cost-estimate at a later date, and it kept requiring me to re-enter everything I already entered. I finally got frustrated and e mailed the claim rep, who was terrific and settled the claim immediately. So overall, my experience was very good. Thank you.
Mar 16 2021
I Hope this never happens again. this is twice now.