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The $100 check offer will not pay for frame repair. It will pay for new hardware. I sent an estimate.

Mar 03 2021

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Very responsive to my concerns

Mar 03 2021

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Dan was incredibly helpful in navigating these issues. I really appreciate his help.

Mar 03 2021

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There were weeks with no communication from your representative. I did all the legwork for this claim. In the future I will engage my insurance company, this way I would not have to be involved in the process, living and learning.

Mar 03 2021

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Not finished still awaiting payment

Mar 03 2021

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The process from when I submitted the claim and received the check was months. I had to follow up a few times.

Mar 03 2021

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I am satisfied that my issue got resolved, but I wish I would of got my check quicker. But overall happy that Amazon stepped up and fixed my problem. I always enjoy buying products from Amazon and will continue to as well. Thanks again for being there for me.

Mar 02 2021

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I am still not sure where the payment is being sent.

Feb 27 2021

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They work hard and fast...it was resolved in no time! Thank you!

Feb 26 2021

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I appreciate how easily this went through and the help of the reps.

Feb 25 2021