Great customer service, thank you.
Oct 21 2020
Kate Scott is a very professional person and very easy to speak with! You should give her a raise!
Oct 21 2020
My claim was handled courteously and professionally. All members I dealt with were extremely helpful along the process.
Oct 21 2020
I am pleased with the resolution and will look forward to receiving my check. Thank you for the prompt and professional resolution.
Oct 21 2020
I’m a little frustrated that I have to pay for the remaining 50% out of pocket before getting reimbursed since I have to send pictures of the completed job before the second half of the claim will be processed. I didn’t really have an extra $2500 just laying around.
Oct 21 2020
Very pleasant experience
Oct 21 2020
These folks are great professional and courteous for start to finish.
Oct 21 2020
Once I was no longer had to deal with the Asian Customer Service group the process was VERY professional and handled to my satisfaction.
Oct 20 2020
You sent me an online offer to print my check which I did. I plan to deposit it at my bank on Thursday. Now you say you will be mailing me a check. Confusing. .
Oct 20 2020
Thank you for a good and efficient experience with this claim. I was pleasantly surprised by the efficiency and good communication.