Christine was the woman who reached out to me. She was very helpful and kind. Thank you for such great service, I appreciate it.
Oct 30 2020
At this point I am waiting to receive the settlement to bring this to closure. That said, when I called customer service I eventually talked to three people in the chain of supervision. I was quickly transferred up line after giving details necessary to understand event. Everyone was professional, considerate, and helpful. I am a loyal Amazon customer (I buy something almost every day). I have always gotten great service from Amazon. Every company in America can take a lesson from Amazon on how to treat customers.
Oct 30 2020
Very thoughtful response to an unfortunate incident. Made me want to stay loyal to Amazon. Ms. Steele is a credit to your organization.
Oct 30 2020
Claims team was very professional, friendly, and helped resolve issue promptly.
Oct 30 2020
Very pleasant & helpful. Thank
Oct 30 2020
An Amazon driver hit our front yard fence. Amazon took responsibility and this matter was resolved promptly. It was almost a pleasant experience. Thank you.
Oct 30 2020
Nicole was courteous , professional, and patient.
Oct 30 2020
I appreciate you taking care of this so promptly and thank Amazon for willing to be more than fair on my account!
Oct 29 2020
I had to payout roughly $800 for a problem Amazon driver caused.
Oct 29 2020
I received prompt and courteous help for this issue. Everyone involved was pleasant and professional. Thank you so much for your help in this matter! Virginia Dryden