Very impressed with customer care. Thank you!
Apr 23 2020
I had some trouble seeing which fields were "required" on the submission form and it took several attempts to get thew form completed adequately enough to submit. Perhaps make the required fields more easily identifiable. Overall very please with the process.
Apr 23 2020
While I was very upset upon seeing the damage to my mailbox, I’m very pleased that it was resolved quickly. Thank you
Apr 23 2020
Excellent service. I received my check promptly. Thanks to a great service team. Thank you very much!
Apr 22 2020
Very fast response time and resolved with in a 24 hour period from the time I made the first call to file the complaint.
Apr 22 2020
I'm receiving fair compensation for the planter that was broken by the Amazon driver error in delivering. I'm glad this was resolved. Thank you for your support. Also driver was very apologetic..
Apr 22 2020
Efficient, understanding and fast that is how I describe the person assigned to my case thank you for handling it and helping us out so quickly
Apr 22 2020
Very painless process and quick resolution. Only complaint was the length of time to receive the check (received on 4/20/20), but am willing to attribute that to the complications resulting from pandemic.
Apr 21 2020
We’ve had a several drivers that have backed off the driveway and down a double sloped grade onto the grass in my yard. On a Sunday, one driver got stuck and made ruts trying to get out after of over a week of heavy rain and not sure why they thought that was okay, there were other choices to turn around. I let Amazon know and they promptly had ARC send me a claim form and I filled it out and sent In several pictures and they made an offer that was real close to a bid we’d gotten and we accepted the offer and are now waiting on a check. Thanks ARC
Apr 21 2020
VERY PROFESSIONAL AND HELPFUL TO RESOLVE DAMAGES TO MY PROPERTY.