The system is broken in some way because I was asked to submit supporting documents multiple times despite uploading them with the original claim. Additionally I was contacted by multiple agents on the same issue despite already having a check issued and in the mail.
Nov 20 2023
Amazon driver did $1500 worth of damage to my driveway, which I submitted an estimate for, but their great wisdom decided it was only worth $700. And that's after the initial settlement of barely over $500. So glad I get to go in the hole to fix what a careless delivery guy ef'd up. May stop using Amazon completely. This is the second time my property has been messed up by an Amazon driver.
Nov 20 2023
My claim was handled promptly and professionally. Thank you!
Nov 20 2023
Sorry this had to happen. The driver should have stopped. The Amazon representative first offered me a fifteen dollar credit. When I refused she said she had to speak to her supervisor, however when I asked to speak to her supervisor she put me on hold and after a few minutes she said there was not a supervisor on the floor forcing me to call again at a later date.
Nov 19 2023
There was a lot of duplication of information, but I think everything was handled fairly and promptly.
Nov 19 2023
The incident that happened was unfortunate,, but we were very satisfied with the outcome and were able to reconstruct our mailbox. We appreciate the speedy customer service. Thank you.
Nov 19 2023
your driver clearly damaged the wall, yet you didn't pay for 100% of the damage.
Nov 19 2023
Hard to find out how to make a claim on the Amazon site, but once I did all went well.
Nov 18 2023
I was quite impressed with how quickly the issue was reviewed and resolved.
Nov 18 2023
Took care of problem