thank you for taking care of this.
Nov 26 2023
I missed a very important doctors appointment that I have to wait another six months to a year to get another. Very disappointed in the driver. But everyone was very helpful and professional. Thank you guy’s
Nov 25 2023
It went very smoothly. Thank you
Nov 25 2023
amazingly prompt, responsive responses, very helpful support. We were dreading the experience and it was seamless. Thanks
Nov 25 2023
The Amazon Claims Team made a prompt evaluation of my damage claim and paid me the full amount to reconstruct the rock wall damaged by a delivery van over a year ago. I appreciate your courtesy and generosity. Best wishes to you all for a wonderful holiday.
Nov 24 2023
Very satisfied with claim process. Easy to follow instructions and great representatives to work with.
Nov 24 2023
The initial claim submittal process was very straightforward. ARC was persistent and efficient in requesting the required documentation. The only place where I feel you fell short was after completion of all submittals. At that point, communications from ARC came to a halt. I did receive prompt, but vague, responses to my enquiries as to the status of my claim. Final approval and payment of the claim was delayed a bit longer than I had hoped, but I did ultimately receive payment within a reasonable timeframe. It would have been nice if ARC had made more of an effort to keep me informed after you had received all necessary documentation from me.
Nov 24 2023
Thank you.
Nov 24 2023
Very helpful and very nice thank you
Nov 24 2023
One week after my claim. A driver delivered to my neighbors and parked in my driveway and speed out on to the road. My husband has video. REALLY? This is un acceptable!!!