Very quick responses
Jul 14 2023
Great job overall - I am an Amazon seller and deal with all kinds of CS issues with Amazon. ARC dept was one of the best I've ever dealt with. TY!
Jul 14 2023
Thanks
Jul 14 2023
Everything went very smoothly.
Jul 14 2023
Efficient!
Jul 14 2023
For this claim, Monika handle this quickly and was responsive. How ever, the same thing happened again with one of your Amazon drivers cause more damage to my driveway. Exactly a week later doing the same thing . There was no reason again for the driver to be in my driveway other than to turn around. Again they could have gone around the block. I am getting tired of my newly paved driveway getting damaged by an Amazon driver. Thank you and please do something about this driver damaging my driveway.
Jul 14 2023
An option for credit back to my credit card or Amazon credit for a future purchase would be a better option. Together with replacement cost, some sort of additional $ credit back to my Amazon account would be a good courtesy.
Jul 13 2023
It took me a while (a few days) to reach someone to help me but once I did - it was a great experience. She helped me and got everything taken care of on the same day!!!
Jul 13 2023
Appreciate the prompt resolution to this matter
Jul 13 2023
Extremely prompt response to my claim. I credit myself with good documentation but ARC was terrific.