It was very hard to find the info to make a claim on the Amazon site. It should be simplified for ease of access. The current process is convoluted
Jan 01 2023
Thank you
Jan 01 2023
Claim was quickly resolved once submitted.
Jan 01 2023
I appreciate the assistance. The online form proved somewhat difficult because it wasn't clear what I should do about fields for which I had no answer; however , the online assistant helped with that. Overall I'm very pleased with the assistance.
Jan 01 2023
Had a little trouble submitting pictures, and had to call several times to check on this .. but am very thankful for the outcome!
Dec 31 2022
My Insurance Claim for Amazon with ARC was handled very promptly. The Amazon staff that I spoke with were professional and efficient. The ARC only form was easy to fill out and attached pictures and claim information. Regards, Karl B
Dec 31 2022
Overall a very good experience. The incident happened around the holidays, which caused a few delays, but once contact was reestablished and I sent in the requested documents, it was resolved and closed quickly. Thank you.
Dec 31 2022
I am impressed with the quickness and relative ease of the claims process with ARC. I respect both them and Amazon.
Dec 31 2022
There was an issue with the pictures attaching to the claim but I was able to email them and everything was speedy.
Dec 30 2022
Although my incident was unfortunate the process of receiving financial restitution for damages could not have been better. Thank you for the quick responses and ease of payment.