Now if only the drivers could do this well. This was the third time they have messed up my yard. I only filed claims for two.
Dec 29 2022
My claim was quickly resolved and an e-check was e-mailed to me promptly once I sent statement of occurrence and pictures of property damage.
Dec 29 2022
ARC Team was fine to deal with but I only received a partial payment for the broken item. This is unsatisfactory but I guess it’s all I can do. Pretty cheap policy for Amazon.
Dec 29 2022
Kind service, as well as prompt timing with the settlement.. Clearly a professional staff that handled an accident.
Dec 29 2022
Great service Department
Dec 27 2022
Online claim forms were very easy to understand. Claim was handled superfast, definitely satisfied on the speed and professionalism of which claim was handled!
Dec 27 2022
Pleasant personal interactions. Efficient. Form was mostly self explanatory. Form may be difficult for seniors however.
Dec 27 2022
The ARC Team is and has always been quick to respond to any claim and very understanding.
Dec 25 2022
I was initially on the phone for 23 minutes to report the incident. During that time I needed to be transferred, but I wasn't on hold for more than two minutes, maybe! All parties I spoke with Wednesday evening were professional and efficient in handling the matter. They were knowledgeable and a pleasure to deal with considering the circumstances. Thank you for handling this matter so efficiently and professionally. I hope to never have to use these services again, but I can't say enough of your team members. Be well.
Dec 25 2022
Thank you so much for being prompt on my claim. Mary Jo Derby.