Friendly and helpful
Jun 29 2021
Everything went very well for me
Jun 29 2021
Obviously I was unhappy with the property damage to my mailbox but the claim experience made the overall issue a bit painless. Thank you and the ARC team for the prompt resolution on this matter.
Jun 29 2021
I find often times when there are issues you only get negative feedback. There might be 100 good experiences but only the negative ones leave a comment. That's why I wanted to take the time to say how impressed I am with the overall efficiency of my claim. Thanks for making it easy and in a very quick manor. I work for UPS as a hazmat specialist so I know how frustrating the shipping industry can be. Thanks again! God bless. Jed Chandler
Jun 29 2021
I am satisfied with how my claim was handled. also the speedy manner it was solved.
Jun 29 2021
This is not the first time Amazon driver have damaged my property including my lawn and in the winter multiple driveway stakes. Hopefully their drivers will be better trained for driving larger van and not to pull in and attempt to turn around in driveways .
Jun 27 2021
Handled so professionally. Apologized for damage. Were eager to resolve issue.
Jun 27 2021
Thanks to ARC for working with me on my claim.
Jun 25 2021
It would have been nice to have a person to deal with since this was the second time in less than 2 weeks.
Jun 25 2021
The claim form portal was flawed, uploading was difficult and some functions did not operate properly. I am using the latest software on my 2 year old MacBook Pro. All things considered, the process took a few days longer than I would have liked, but the e-check settlement option saved time. I overall appreciated Monika’s help and thought her attention to detail was superb. Thanks.