Easy and fair process I’m happy with the results assuming my check comes in the mail ????
Jul 16 2021
My only complaint is not towards the agent that handled my claim but the fact that the Amazon delivery driver did not report the incident. Had it not been for my security camera, I would not have known who damaged my property. I hope some appropriate action was taken towards the delivery driver and his negligence.
Jul 16 2021
Everyone was very helpful and understanding and the claim was resolved very quickly. Thank you so much!
Jul 16 2021
They handled my claim quickly and efficiently. I am very satisfied with my experience.
Jul 14 2021
My claims lady, Jenni was wonderful! The email you sent from the team from Amazon about not believing my claim was down right insulting. It was not from Jenni. I love Amazon and am so happy you have people like her. Thanks again Jenni!
Jul 14 2021
I was pleased at the resolution of my claim.
Jul 14 2021
Smooth and quick.
Jul 11 2021
I wish I could have spoken to a live person regarding my claim even though the video evidence was indisputable. Very impersonal but ok with the results.
Jul 11 2021
After providing the information initially requested with the claim, I heard nothing for a couple of weeks. When I initiated contact again, I was told for the first time of additional information that was needed. After providing that, the claim proceeded very quickly.
Jul 10 2021
Had to request an update or confirmation that the adjuster had moved the ball forward once I had provided all necessary information.