It wasn't until I called 10 days later that I found out the video I sent didn't show the driver damaging my property. I wish someone had reached out to let me know that much earlier. When I spoke with the rep and we figured out what the problem was, the issue was resolved immediately. Thank you.
Jun 10 2021
Thank you. ARC made the best of a bad situation. I appreciate the quick follow-up and response.
Jun 10 2021
It took me several tries to get the required documentation together because I got VERBAL quotes the first time. I had to resubmit the photos a couple of times. Once I was able to collect all my documentation in print form, the case was resolved quickly and to my satisfaction.
Jun 10 2021
Claim approval took many follow-up emails to gain resolve.
Jun 09 2021
Al of the above comments apply. All of the representatives that I spoke with were friendly, courteous and helpful. The claim form was simple and it was easy to add supporting documentation (photos and video). There was plenty of feedback during the process as well. The entire process was simple and was handled quickly. Thank You!
Jun 09 2021
Thank you!
Jun 09 2021
Service was great, fast and easy! Thank you so much!
Jun 08 2021
Adrian was great to work with and very responsive. I am very satisfied with his his handling of my claim.
Jun 08 2021
I'm pleasantly surprised by your prompt and frictionless process. Thanks!
Jun 08 2021
I was never contacted by the lady from ARC who was assigned to my case. I had to make numerous phone calls because I kept getting e-mails every 24 hours that said that someone would contact me within 24 hours. It was a bit of a run around but finally solved. Thank you!