The team provided us the information to be able to conclude our claim. Thank you
Apr 04 2024
We appreciate Amazon righting the wrong and reimbursing us for the damage done by one of their drivers. We also appreciate the process being easy and swift. This makes Amazon a more trustworthy company.
Apr 04 2024
My only complaint is it took too long to get to the final resolution. Ms Debbie Reams was pleasure to work with.
Apr 04 2024
You are great service
Apr 04 2024
It was a little shaky at the beginning....when I was informed that they could not identify or locate the drive. But another phone call provided clarity and from that point on.....everything went smoothly and quickly.
Apr 04 2024
I’m not sure where you get your labor rates but it is very far off
Apr 04 2024
This matter was not only resolved to our satisfaction …it was handled professionally and promptly. Thank you!!!
Apr 04 2024
Excellent customer service! Thank you
Apr 04 2024
Response was top notch
Apr 04 2024
claim was over the phone. While we did not have a video of the event, we know that it was the AmazonTruck, they did process our claim.